Privacy Policy

Last updated: 22 February 2026

1. Who we are

LeadClaw AI ("we", "us", "our") provides AI lead capture and workflow software. We are the controller for personal data collected through our website and account onboarding.

2. Data we collect

• Identity and contact data (name, email, phone, business details)
• Service configuration data (clinic services, lead volumes, notes)
• Technical data (IP, browser, logs, device information)
• Billing metadata via Stripe (we do not store full card details)

3. How we use data

• Provide and improve our Services
• Administer trials, subscriptions, support, and account security
• Comply with legal obligations and prevent abuse/fraud
• Send service communications and operational updates

4. Lawful bases (UK GDPR)

• Contract performance (service delivery)
• Legitimate interests (service improvement, security, B2B operations)
• Legal obligation (tax/accounting/regulatory)
• Consent where required (optional marketing)

5. Data sharing

We share data only with trusted processors and infrastructure providers (e.g., hosting, Supabase, Stripe, messaging APIs), subject to confidentiality and data protection obligations.

6. International transfers

Where data is transferred outside the UK, we use appropriate safeguards (such as UK IDTA/addendum or equivalent contractual protections) where required.

7. Retention

We retain personal data only as long as necessary for service provision, legal compliance, dispute resolution, and legitimate business records.

8. Security

We implement technical and organisational security controls, but no system is 100% secure. You should also maintain strong access controls for your account.

9. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, and withdrawal of consent (where consent is used). Contact us to exercise rights.

10. Complaints

You may contact us first at support@leadclaw.ai. You also have the right to complain to the UK Information Commissioner's Office (ICO).

11. Cookies

We may use essential cookies and analytics cookies. Where legally required, we obtain consent before non- essential cookies.

12. Contact

Privacy contact: support@leadclaw.ai