Terms and Conditions

Last updated: 22 February 2026

1. About us

These Terms govern use of LeadClaw AI services ("Services"). By signing up, starting a trial, or using the Services, you agree to these Terms.

2. Service scope

We provide AI-assisted lead capture, workflow automation, onboarding support, and subscription software for UK businesses. Service details are defined in your selected plan and onboarding configuration.

3. Trial terms

• Standard trial period: 7 days unless agreed otherwise in writing.
• No setup fee is due during trial unless explicitly agreed.
• We may suspend trial access for abuse, illegal use, or material breach.

4. Subscription and billing

• Paid subscriptions renew monthly unless cancelled.
• Fees are charged in GBP unless otherwise specified.
• Plan changes take effect immediately unless Stripe/processor rules require next-cycle changes.

5. Cancellation

• You may cancel at any time via billing portal or written request.
• Cancellation stops future renewals; already paid periods are generally non-refundable.
• Where legally required, statutory rights override this clause.

6. Customer responsibilities

• You must provide accurate business details and lawful instructions.
• You are responsible for content approvals, campaign legality, and destination systems.
• You confirm you have rights/permissions for data submitted to the platform.

7. Acceptable use

You must not use the Services for unlawful activity, spam, harassment, fraud, or regulatory violations, including PECR/GDPR breaches.

8. Data protection

Each party agrees to comply with UK GDPR and applicable data laws. Where we process personal data on your behalf, our Data Processing Addendum applies.

9. Intellectual property

We retain rights in our platform, code, and templates. You retain rights in your content and branding. Custom deliverables are licensed to you for internal business use unless agreed otherwise.

10. Warranties disclaimer

Services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted service, specific lead volume, or specific revenue outcomes.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim in any 12-month period is capped at the total fees paid by you to us in that same period. We are not liable for indirect or consequential loss, loss of profit, or loss of data.

12. Termination

Either party may terminate for material breach not remedied within 14 days of written notice.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be posted with an updated date.

14. Governing law

These Terms are governed by the laws of England and Wales, with exclusive jurisdiction of its courts.

15. Contact

Legal contact: support@leadclaw.ai